The company distributes its products through a network of specialized dealers. The decision to collaborate with specialized operators is linked to the desire to provide the best customer service: a competent operator can provide advice in selecting the product, ensuring adequate support for installation and service. In particular the Aftersale Service is able to ensure the best service and safety.
Ravelli neither sells directly to the public nor sell its products online. In order to safeguard final customers during the purchase phase, Ravelli suggests to address only Authorized Dealers and Service Centres active in their country, that are constantly trained and updated by Ravelli.
Ravelli is not responsible for the online offerings of its products, neither for the content of those sites, links and banners.
Furthermore, given the technical nature of products such as stoves and fireplaces, Ravelli recommends to have their installation made only by qualified personnel that possess the certifications required by local law. For any maintenance to be made during the warranty period, the customer has the right to contact his/her dealer.
According to the European Community law, warranty has to be granted by the dealers to their Customers.
Before making any purchase on the internet, Ravelli suggests to verify that the Retailer is able to provide, although geographically distant, the necessary assistance for on-site installation and activation of the warranty.
Ravelli is not responsible for purchases made from non-authorized dealers or products installed by non-official. Service Centers which, by the way, cannot guarantee the use of Ravelli’s original spare parts.
Clicking on the country button you'll be redirect to the list of our dealers in your country.
If you live in another country, contact the nearest Ravelli dealer on the tab below to get more informations.
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AustriaSPRUNG KGBAUHOFSTRASSE 1 05550 - RADSTADT Tel. +43 64 526 646300 Email. [email protected] |
Bosnia HerzegovinaRAVELLI D.O.O. PALEMILUTINA MILANKOVICA 21 71420 - PALE Tel. +387 65 585 324 Email. [email protected] |
BulgariaKUORE TERM LTDVIA OSVOBOZHDENIE 93 4000 - PLOVDIV Tel. +359 87 897 7185 Email. [email protected] Web. https://kuoreterm.com |
CileCOMERCIAL ANWO S.A.AV.PDTE.EDO FREI MONTALVA NR17.001 KM 17 COLINA, SANTIAGO Tel. +56 02 273 0505 Email. [email protected] |
Czech RepublicDUFA KAMNA SRO-Ing.Dusek RadekSLADKOVA 165 56301 LANSKROUN Tel. +420 465 320 154 Email. [email protected] Web. www.dufakamna.cz |
FinlandKARDONAR BIOENERGY SOLUTIONS OY ABOSTERBYVAGEN 4 OSTERBYNTIE 10620 - EKENAS-TAMMISAARI Tel. +358 19 232 520 Email. [email protected] |
HrvatskaTERMO DOM D.O.O.VALTURSKA 78 52100 - PULA Tel. 052 576343 Mob. 099 2643411 Mob. 099 2643418 Email. [email protected] |
JapanSANBU SANGYO CORPORATION45-4 OHGI SANMU-SHI 289-1211 CHIBA PREF Tel. +81 475 80 6611 Email. [email protected] |
IrelandSMARTHEAT LIMITEDEDGEWORTHSTOWN LONGFORD Tel. +353 12 549 488 Website http://smartheat.ie Email. [email protected] |
IrelandWALLACES LTDWELLINGTONBRIDGE - Co. WEXFORD Tel. +353 051 561113 Website http://wallaces.ie Email. [email protected] |
IsraelA.BRAFMAN LTD8 HAGDUD HAIVRI ST 66851 - TEL AVIV Tel. +972 36 875 779 Email. [email protected] |
LithuaniaKEMERASVinco Kudirkos g.14, Kuršėnai, LT -81184 Tel. +370 674 44535 Email. [email protected] |
MaltaMELI BUGEJA LTDTA'ZVENT, MILL STREET QRM3102 - QORMI Tel. +356 21 444 348 Email. [email protected] |
New ZealandPELLET FIRE SOLUTIONS LTDPO BOX 11245 8443 - SOCKBURN - CHRISTCHURCH Tel. +64 33 431 651 Email. [email protected] |
PolandEKOFLAM – Kominki i PiecePrzemysław Kubiak Łódzka 67 95050 Konstantynów Łódzki Tel. +48 795 600 045 Website www.ekoflam.pl Email. [email protected] |
PortugalSANITOP MATERIAL SANITARIO LDAZONA INDUSTRIAL 2 FASE,APARTADO 538 4935-232 NEIVA, VIANA DO CASTELO Tel. +351 258 10 5443 Email. [email protected] |
RomaniaSILVAREX 98 SRLStr. Principala nr.136 CARTA JUD. SIBIU - 557070 Tel. + 40 721 349 798 Email. [email protected] |
RussiaLTD "Magnum"Dusi Kovalchuk 2/2, office 22 Novosibirsk Tel. +7 (931) 931-77-77 / 8 (800) 700-00-92 Website www.novmk.ru Email. [email protected] |
SerbiaTERMO PTJUHORSKA 1 11000 - BELGRADO Tel. +381 641 241 699 Email. [email protected] |
SloveniaARBOLUS D.O.O.9225 Velika Polana Prijeten Dom Tel. +386 31 543 861 Website www.prijetendom.com Email. [email protected] |
SwitzerlandALPINOFEN TICINO SAVia ai gelsi 15 CH 6930 - BEDANO Tel. +41 916 053 320 Email. [email protected] |
SwitzerlandDARIO RÖTHLISBERGER SAGLStrada dei Pian 40, Casella Post 38 6557 - CAMA Tel. 0041 918301363 Email. [email protected] |
SwitzerlandGLASNESSRUE DU PONT 19 1963 - VETROZ VS Tel. +41 787 968 847 Email. [email protected] |
SwitzerlandSTARPELLET SARLPLACE CENTRALE 2 1937 - ORSIÈRES Tel. +41 277 833 838 Email. [email protected] |
United KingdomSUSTABURN LTDBela Suite Clawthorpe Hall Business Centre Burton - Carnforth - Lancs LA6 1NU Tel. 01524 784 323 Email. [email protected] Web.www.sustaburn.co.uk |